At VFS Global, we are committed to listen and respond to our customers and provide quality customer care.
Your feedback is extremely important to us and helps improve our product and services.
Application Centre
Website
Call Centre
Chat
Email
Please help enhance Application - Services
Comfort and ambience at the centre
Time spent at the application centre
Visa application process
Professional behaviour of staff
Service
Security
Others
Please help enhance Website - Services
Appointment system
Information details
Navigation
Online application form
Online passport tracking services
Please help enhance Call Centre - Services
Time taken to respond
Repeat interaction with the same query
Resolution of queries
Time to connect
Please help enhance Chat - Services
Please help enhance Email - Services