At VFS Global, we are committed to listen and respond to our customers and provide quality customer care.
Your feedback is extremely important to us and helps improve our product and services.
Comfort and ambience at the centre
Time spent at the application centre
Visa application process
Professional behaviour of staff
Security
Service
Others
Adequate information on the service was available
Variety in Services offered to ease my submission.
Ease in Purchase of Service
Value of Money
Consent
By pressing 'Submit' button, I give my consent for my personal information to be used/ disclosed by VFS Global to its authorised employees, business partners and the concerned High Commission/ Consulate/ Embassy, if applicable, to enable VFS Global to look into the feedback/ query raised. I understand that I have the option not to give the above personal information, in which case VFS Global will not be able to register the complaint to further review and respond.
